Support Coordination Decision Guide: Choose Your Right Path

Feeling overwhelmed by your NDIS plan and unsure what kind of help you need? This quick guide helps you pinpoint your starting point. Think about your biggest challenge right now:

• You need help implementing plan tasks: Your plan is approved, but you don't know how to start finding a physiotherapist, support worker, or assistive technology. You need someone to help you take the first concrete steps.
• You need help coordinating multiple providers: You have several services but they aren't communicating, appointments are clashing, or you're spending hours managing invoices and schedules. You need a central point of contact.
• You need more capacity-building to manage services yourself: You want to be in control but feel you need more skills or confidence to find providers, understand service agreements, or handle plan funding. You want a coach, not a manager.
• You need assistance to navigate mainstream + NDIS linkages: Your needs involve connecting with housing, health, education, or employment services outside the NDIS. You need a guide who understands both systems.

If you identified with the first two points, a Support Coordinator is likely your best fit. They are funded under 'Capacity Building - Support Coordination' in your plan to help you implement and coordinate your supports. If the third point resonates most, discuss Capacity Building supports like training in plan management at your next review. The final point is a core part of a Support Coordinator's role.