Find a Plan Manager

NDIS Plan Management is a funded support that handles the financial administration of your NDIS plan. A registered Plan Manager pays your provider invoices, keeps your records, claims funds from the NDIA on your behalf, and gives you a real-time view of your remaining budget. You stay in control of who you use and when — the Plan Manager just does the paperwork. As of December 2024, approximately 50% of the 660,000+ active NDIS participants use Plan Management — making it the most popular funding management option (Source: NDIS Quarterly Report Q2 2024–25). For more on how your NDIS budget works, see our free lesson on NDIS Budget Categories.

Yes. Plan Management is funded separately by the NDIA inside your NDIS plan and does not draw from your support category budgets. There is no out-of-pocket cost to the participant. To access it, you ask your planner or LAC to include "Improved Life Choices — Plan Management" in your plan.

The NDIA pays the Plan Manager directly using a separate line item in your plan. Participants never pay out of pocket. The Plan Manager processes your provider invoices, claims the matching amount from the NDIA portal, and pays the provider on your behalf — usually within a few business days.

Yes. You can change Plan Managers at any time without needing a new NDIS plan. You give your current Plan Manager written notice (a short email is fine), sign a new service agreement with the new Plan Manager, and the new provider takes over the next invoice cycle. There is no penalty and you do not lose any of your funding. For a detailed step-by-step walkthrough, see our free guide on How to Switch Plan Managers on the MyCareFinders Learning Hub.

Self-managed means you receive funds directly and pay providers yourself, with full record-keeping responsibilities. NDIA-managed means the NDIA pays providers directly but you can only use NDIS-registered providers. Plan-managed sits in the middle: a registered Plan Manager handles invoices and claims, you can use both registered and non-registered providers, and you have no paperwork burden. Most participants who want flexibility without admin choose Plan Management.

Yes. One of the biggest advantages of Plan Management is that you can use both NDIS-registered and non-registered providers, as long as the support is consistent with your plan goals and within the NDIS Pricing Arrangements. This is wider than NDIA-managed funding, which is restricted to registered providers only.

Most registered Plan Managers pay invoices within 2–5 business days of receipt, subject to the invoice being valid and the funds being available in the relevant support category. Faster turnaround helps participants keep good relationships with their support workers and allied health providers.

MyMoney by Local Knowledge Pty Ltd is a registered NDIS Plan Manager. When a provider sends an invoice, MyMoney checks it against your plan budget and the NDIS Pricing Arrangements, claims the funds from the NDIA portal, and pays the provider — typically within a few business days. Participants get a real-time view of every invoice and remaining budget through the participant portal.

Yes. MyMoney is operated by Local Knowledge Pty Ltd and is registered with the NDIS Quality and Safeguards Commission to deliver Plan Management (registration group 0127 — Management of Funding for Supports in Participants Plans). That means MyMoney meets the NDIS Practice Standards and Code of Conduct.

You can request a free callback from MyMoney through MyCareFinders. Provide your name, contact details, and a short note about your NDIS plan. A team member will phone you, talk through your supports, and — if Plan Management is already in your plan — set up a service agreement so they can start paying your invoices straight away. If Plan Management is not yet in your plan, MyMoney can guide you on how to request it from your planner.

When choosing an NDIS Plan Manager, look for five things: (1) NDIS registration — they must be registered under group 0127 with the NDIS Quality and Safeguards Commission; (2) No out-of-pocket cost — Plan Management is funded separately in your plan; (3) Invoice turnaround — ask how quickly they pay providers (2–5 business days is standard); (4) Real-time budget visibility — a good Plan Manager gives you a portal or app to track spending; (5) Communication — you should be able to reach a real person when you have a question. MyMoney by Local Knowledge Pty Ltd meets all five criteria and is available to participants across Australia. For more tips, see our free lesson Choose the Right NDIS Providers on the MyCareFinders Learning Hub.