What does a plan manager do?
A plan manager handles the financial administration of your NDIS plan: checking and paying invoices, making claims, keeping records and helping you track your budget. They do not choose your support providers for you.
Find a plan manager that suits you
Understand your options, compare services and make your own choice. This guide is not a recommendation of one plan manager over another.
MyCareFinders is run by Local Knowledge Pty Ltd, which also operates MyMoney, a registered NDIS plan manager.
Who pays the fees?
When plan management is included in your NDIS plan, its fees are NDIS-funded through the plan-management allocation. You do not pay those fees out of pocket. Ask your planner or LAC about including plan management, and check the service agreement before signing.
Am I free to choose another plan manager?
Yes. You choose your plan manager and support providers. You do not have to use MyMoney to use MyCareFinders or MyCareMatch. If changing plan managers, check notice periods and agree how outstanding invoices and records will be handed over.
Can I use unregistered support providers?
Plan-managed participants can generally choose registered or unregistered support providers. Some supports require registration, and the support must meet current NDIS funding rules. Plan managers themselves must be registered for plan management.
Questions to ask before choosing
- Are you currently registered with the NDIS Commission for plan management (registration group 0127)?
- How do you check invoices and ask for my approval before payment?
- What are your usual payment times, and how do you explain delays or rejected claims?
- How will I see my spending, remaining budget and funding-period limits?
- Who can I contact, and can you communicate in the way or language I need?
- How do you handle complaints, privacy, conflicts of interest and switching to another plan manager?
- What fees are covered by my NDIS plan, and what does the service agreement require?
Compare the answers against your needs, not a promise of faster payments or a bigger budget. Check current registration on the NDIS Commission register.
Some plan managers you can consider
Examples in alphabetical order, not a ranking or a complete market list. Check each organisation’s current registration, availability and service agreement. Visiting a website does not send them your care request.
Leap in!
Other plan manager option
Ask about invoice handling, budget reporting, communication and their service agreement.
Visit Leap in! websiteMy Plan Manager
Other plan manager option
Ask about invoice handling, budget reporting, communication and their service agreement.
Visit My Plan Manager websiteMyMoney
Our related plan manager
Ask about invoice handling, budget reporting, communication and their service agreement.
Visit MyMoney websitePlan management in context
69% of participants are plan-managed. Source: NDIA Quarterly Report, Q4 2025-26.
Listing order and provider matching never depend on whether a provider or participant pays for, uses, or refers to MyMoney.
How listings are ordered