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What is NDIS Plan Management?

NDIS Plan Management is the most popular way Australians manage their NDIS funding. This free guide explains exactly what it is, how it works, and why more than half of all NDIS participants choose it.

Plan Management in a nutshell

When you have Plan Management in your NDIS plan, a registered Plan Manager takes care of all the financial paperwork. They pay your provider invoices, claim funds from the NDIA, and keep your financial records. You stay in control \u2014 you choose your providers, decide when you use them, and monitor your budget in real time. The Plan Manager simply handles the admin.

Plan Management is funded separately in your NDIS plan as a line item under "Improved Life Choices." It does not reduce your Core, Capacity Building, or Capital budgets \u2014 and there is no cost to you. The NDIA pays the Plan Manager directly.

Three ways to manage NDIS funding

Self-Managed

You receive funds and pay providers yourself. Full flexibility but full record-keeping responsibility. You can use registered and non-registered providers.

Plan-Managed (recommended)

A registered Plan Manager handles invoices, claims, and records. You can use registered and non-registered providers with zero paperwork. This is the option most participants choose.

NDIA-Managed

The NDIA pays providers directly. Least admin but most restricted — you can only use NDIS-registered providers.

Key NDIS Plan Management facts

Sourced from NDIA Quarterly Reports and the NDIS Commission Register.

660,000+
active NDIS participants across Australia (Source: NDIS Quarterly Report Q2 2024\u201325).
~50%
of participants use Plan Management \u2014 the most popular funding management option.
$0
cost to you \u2014 Plan Management is funded separately and does not reduce your support budgets.
0127
is the NDIS registration group for Plan Management providers.

Benefits of Plan Management

  • Use both registered and non-registered providers — wider choice than NDIA-managed
  • No paperwork — your Plan Manager handles invoices, claims, and financial records
  • Real-time budget tracking so you always know your remaining funding
  • Free — funded separately and does not reduce your other NDIS budgets
  • Switch Plan Managers at any time with no penalty
  • Providers paid quickly (2–5 business days), maintaining good relationships

Frequently asked questions about NDIS Plan Management

Answers grounded in the NDIA Operational Guidelines and the NDIS Pricing Arrangements & Price Limits.

What is NDIS Plan Management?

NDIS Plan Management is a funded support that handles the financial administration of your NDIS plan. A registered Plan Manager pays your provider invoices, keeps your financial records, claims funds from the NDIA on your behalf, and gives you a real-time view of your remaining budget. You stay in control of who you use and when — the Plan Manager just does the paperwork. As of December 2024, approximately 50% of the 660,000+ active NDIS participants use Plan Management, making it the most popular funding management option (Source: NDIS Quarterly Report Q2 2024–25).

How does NDIS Plan Management work?

When you receive NDIS-funded supports, your providers send their invoices to your Plan Manager instead of to you. The Plan Manager checks each invoice against your plan budget and the NDIS Pricing Arrangements, claims the funds from the NDIA portal, and pays the provider — typically within 2–5 business days. You see every transaction in real time through a portal or app, and you never have to handle claims or paperwork yourself.

Is NDIS Plan Management free?

Yes. Plan Management is funded as a separate line item in your NDIS plan under "Improved Life Choices." It does not draw from your Core, Capacity Building, or Capital budgets. There is no out-of-pocket cost to you — the NDIA pays the Plan Manager directly. You simply ask your planner or LAC to include Plan Management in your plan.

What is the difference between self-managed, plan-managed, and NDIA-managed?

Self-managed means you receive funds directly and pay providers yourself, with full record-keeping responsibilities. NDIA-managed means the NDIA pays providers directly, but you can only use registered providers. Plan-managed sits in the middle: a registered Plan Manager handles invoices and claims, you can use both registered and non-registered providers, and you have no paperwork burden.

Can I use any provider with Plan Management?

Yes. One of the biggest advantages of Plan Management is that you can use both NDIS-registered and non-registered providers, as long as the support is consistent with your plan goals and within the NDIS Pricing Arrangements. This gives you much wider choice than NDIA-managed funding, which is restricted to registered providers only.

How do I get Plan Management included in my NDIS plan?

Ask your NDIS planner or Local Area Coordinator (LAC) to include "Improved Life Choices — Plan Management" in your plan during your planning meeting. If your current plan does not include it, you can request a plan review or a change of circumstances to have it added. The NDIA recognises that Plan Management increases participant choice and control.

Who is MyMoney and why does MyCareFinders recommend them?

MyMoney is operated by Local Knowledge Pty Ltd and is registered with the NDIS Quality and Safeguards Commission under group 0127. MyCareFinders features MyMoney because they meet all five criteria of a good Plan Manager: NDIS registration, zero cost, fast invoice turnaround, real-time budget visibility, and responsive communication. You can request a free callback to speak with MyMoney directly.

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