Rights to Consent & Choice in Everyday NDIS Decisions

Consent & choice in plain language (what it means for you)

In the NDIS, consent means you agree to something after you understand what’s involved. Choice means you can pick the supports, provider, and options that suit you. This applies to everyday decisions like personal care preferences, changes to routines, communication styles, and how goals are supported. You should never feel pressured or rushed to say “yes”. If you’re unsure, you can ask questions or ask for time to think.

Your consent should be informed. That means the provider (or your support coordinator) explains the support in plain language—what will happen, when, where, who will help, and any risks or costs. If something changes, they should ask again. If you don’t consent, you can usually choose a different option, or pause the support. If you want a different worker, method, or schedule, your preferences matter and should be discussed.

Choice also includes how you manage the money. If you use plan management, you may have more control and flexibility with invoices and spending under your plan. You can check what’s available to you through MyMoney NDIS (www.planmanager.net.au) and confirm how supports are paid. You can also compare provider options. My Care Finders can help you explore and compare providers, so you can feel confident you’re choosing supports that match your needs.

Key takeaway: You have the right to understand, agree, and choose—your NDIS supports should reflect your preferences, not someone else’s.

If you ever feel your choices are not being respected, you can raise it directly with the provider, request a meeting, or talk to your support coordinator. Keep notes of what was agreed, and what you wanted instead. You can also ask My Care Finders for guidance on comparing options and making sure your supports align with your goals and rights.