NDIS Support Types: What You Can Ask For (Basics)

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When you start learning about the NDIS, it helps to know that there are different types of support you can ask for. Your plan is built around your goals, what you need now, and what’s reasonable and related to your disability. Supports can include things like daily living assistance, help with therapies, transport, capacity-building supports, and various forms of equipment and consumables—depending on your needs and evidence.

A practical way to prepare is to think about what you’re trying to achieve (your goals) and then break them into smaller tasks. For example, if your goal is to live more independently, you might ask about supports for daily routines, skills training, home modifications, or assistive technology. If your goal is to improve health and wellbeing, you might ask about therapy supports or behaviour support (where relevant). If you’re unsure what category fits your situation, you can ask your Support Coordinator or planner for help translating your needs into request types.

When choosing who provides your supports, compare options. My Care Finders can help you look at providers side-by-side, so you can ask better questions about experience, availability, and how they work with participants. If your plan uses plan management, you may also need to check how payments flow. Some participants use MyMoney NDIS (www.planmanager.net.au) to manage invoices—so it’s smart to confirm the process before services start.

Key takeaway: Start with your goal, describe the specific support you need, then match it to the right support type and provider—so your requests are clear and easier to approve.

• Ask yourself: What do I need help with, and how will it improve my daily life?
• Use plain language: Say what happens now, what changes you want, and how often you need support.
• Check funding rules: Some supports are capacity-building, others are daily living or assistive tech—your plan manager or planner can clarify.
• Compare providers: Use My Care Finders to help you compare options and ask the right questions.