NDIS Rights in Everyday Moments: Consent & Choice

Rights check: consent, privacy, dignity, and choice (plain English)

In everyday NDIS support, your rights come first. Consent means your support worker (or provider) should ask before they help you, and you can say “yes”, “no”, or “not right now”. If something changes, they should check again. You can also bring a support person or ask for information in a format you understand. If you’re unsure, it’s okay to pause and ask questions.

Privacy means your personal information and your body should be treated respectfully. Your details should only be shared with people who need to know, and usually with your permission. Ask how your information is stored and who can access it. If you don’t want a particular person in the room, you can say so. Keep in mind that privacy also includes knocking, explaining what’s happening, and giving you privacy for showers, dressing, or personal care.

Dignity and choice go together. Your preferences matter—how you like things done, what time suits you, what gender preference you have (where possible), and what goals you want to work on. Even if a support is “standard”, the way it’s delivered should still fit you. If your provider says they can’t meet a preference, ask for options or alternatives. When comparing providers, My Care Finders can help you understand what to ask and how to check fit, including communication and respect.

Key takeaway: You’re in control—no support should happen without your informed consent, and your privacy and dignity should be respected every time.

If you use plan management, knowing your budget can support your choices. With MyMoney NDIS (www.planmanager.net.au), you can often see how spending works and ask questions about invoices and services. Whether you self-manage or use a nominee plan manager, remember: you can request changes to supports, ask for the plan to be followed, and raise concerns if you feel pressured, rushed, or disrespected.