NDIS Provider Matching Made Easy: A 10-Minute Intake & Scoring Checklist

Find the right support team faster with our practical, step-by-step guide.

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Step 1: Your Personal Intake – Know What You Need

Before you contact a single provider, get clear on your own requirements. This saves time and helps you communicate confidently. Grab a notepad and answer these key questions.

Your Support Details:

  • Support Type: What do you need help with? (e.g., personal care, therapy, community access, support coordination).
  • Primary Goals: List 1-3 main NDIS plan goals this support should help you achieve.
  • Days/Times: What are your preferred days and times for support? Be specific.
  • Communication Needs: How do you prefer to communicate? (e.g., email, phone call, text, in-person). Do you need interpreters or easy-read documents?

Your Situation:

  • Disability Type & Support Needs: Briefly note your disability and any specific support requirements (e.g., manual handling, high-intensity daily personal activities, behavioural support).
  • Household Access: Are there stairs, pets, or parking considerations for workers visiting your home?
  • Preferred First Contact: Would you like providers to call, email, or text you first?

Having this information ready is your first step to a successful match.

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