NDIS Basics: From Approval to Your First Support

Section 1: Your approval “start line” checklist

Getting your NDIS approval means you’ve crossed an important starting line. Before you book anything, take a few minutes to check what you actually approved and how you’ll pay for it. Look closely at your plan: funding amounts, start and end dates, the type of support (Core or Capacity Building), and any specific conditions or goals you need to work towards.

Next, decide how your plan will be managed. If you have plan management, confirm whether you’ll use MyMoney NDIS (www.planmanager.net.au) or another plan manager. This affects how invoices are paid and how quickly supports can start. If you’re using self-management, make sure you understand what proof or documentation is required to claim costs. If you have agency-managed supports, ask your provider what they need from you and when they can begin.

Then, prepare your “go time” checklist for providers. Collect key documents (like your plan review date, relevant assessments, and participant information), and write down what you want the first support to achieve. When talking to potential providers, ask about availability, how they match support workers to your needs, communication style, cancellations, and how they report progress against your goals. You can compare options with My Care Finders to help you feel confident you’re choosing a provider that fits your situation and preferences.

Key takeaway: Don’t wait to feel “ready” — use your approved plan details and funding method to set up your first supports the right way from day one.

• Confirm your plan start date and what supports are funded.
• Check whether you’re using plan management, self-management, or agency management (and whether MyMoney NDIS applies).
• List your first 1–3 support needs based on your goals.
• Ask providers how quickly they can start and what information they require.