Know Your Rights: Requesting Reviews, Complaints, and Making Decisions in Your NDIS Plan

The NDIS is built on principles of choice and control. Your key rights include:

• The right to access the NDIS: If you meet the access criteria.
• The right to a plan that is reasonable and necessary: Tailored to your individual goals and support needs.
• The right to request a review of a decision: Made by the NDIA or a planner.
• The right to make a complaint: About your plan, a provider, or the NDIA itself.
• The right to be involved in decisions: About your plan, supports, and providers.
• The right to privacy and confidentiality.