How many providers can I use?

There's no limit! You can use multiple providers for different services, or even try different providers to find the best fit.

What if I'm not happy with a provider?

You can switch providers at any time. Check the cancellation terms in your service agreement, give appropriate notice, and find a new provider.

Providers can charge up to the NDIS price guide limits but may charge less. Always check pricing before signing a service agreement.

A practical checklist for finding providers who truly fit your needs

7 min read4 sections

Section 1 of 40% complete

Before searching for providers, get clear on what you need:

Review your NDIS plan goals — what outcomes are you working toward?
List the specific supports you need — personal care? therapy? community access?
Consider your preferences — gender of support worker, cultural background, language, location

Having clarity here saves time and helps you evaluate providers against what actually matters to you.

Our team can explain everything in plain language and help you take the next step — completely free.

Maya is your free NDIS guide. Ask about providers, plan management, budgets, or switching plans — get plain-English answers in seconds.