Your Support Coordination Success Plan: A Practical Guide
Turn your coordinator into a powerful partner for achieving your NDIS goals
What Your Support Coordinator Can (and Can't) Do
Your support coordinator is a key ally in your NDIS journey. It’s important to start with a clear understanding of their role so you can work together effectively. Their job is to help you implement your plan and connect you with services that suit your needs.
A support coordinator can realistically:
- Help you understand your NDIS plan and funding.
- Find and connect you with suitable service providers.
- Negotiate service agreements with providers on your behalf.
- Help you build your skills and confidence to manage your supports.
- Monitor your plan budgets and support you to get the most from your funding.
- Assist you in preparing for your plan review.
A support coordinator cannot:
- Make decisions for you. All choices must be participant-led.
- Provide direct therapy, support work, or other funded core supports.
- Guarantee that a specific provider will have availability.
- Manage your plan finances (this is the role of a plan manager).
- Advocate for changes to NDIS legislation or policy at a systemic level.
A great coordinator works with you, not for you. They should empower you to make informed choices and build your independence.
Frequently asked questions
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